Commercial Acumen Gap Analysis and Development of Training Program

Case Study

Commercial Acumen Gap Analysis and Development of Training Program

Commercial & Procurement

BRS was engaged to undertake a commercial acumen gap analysis review of Roads and Maritime Services (RMS). This included face to face interviews, review of relevant background documentation and information as well as stakeholder surveys to identify where RMS is at from a commercial acumen perspective and where they needed to be.

Rural construction site - Photo by roads & maritime services.

Why they approached us

This review was undertaken to ensure that RMS personnel were to be provided with the commercial acumen training needed to deliver on an ambitious infrastructure programme over the next five years. The focus was on building the commercial acumen skills and capability to ensure they delivered value for money outcomes for the NSW community.

Issue 1 - Lack of a formal commercial acumen programme and pathway for staff involved with service providers and infrastructure projects

Issue 2 - Linkage of commercial acumen competencies and behaviours to the NSW Public Sector frameworks and competencies

Issue 3 - Review of existing training programmes and ensuring they linked to the future commercial acumen training programme

BRS solution:

The development of a commercial acumen gap analysis report that provided a clear roadmap for RMS. The development of a commercial acumen pilot programme that would form the basis for a larger rollout across RMS.

Stakeholder interviews with key personnel within RMS;
Development of an online commercial acumen survey that assisted in understanding our baseline knowledge within the organisation;
Review of background documentation including previous training programmes, supply chain feedback and forward work programmes;
Development of a commercial gap analysis report;
Development of a commercial acumen pilot program; and
Development of a commercial acumen rollout training plan and programme for the next three years.

Case Study