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Case Study

Client Relationship Review

  • McConnell Dowell
  • Bid Coaching & Tendering Bid Coaching & Tendering
  • Organisation Improvement Organisation Improvement

BRS were engaged by McConnell Dowell to undertake a thorough review of the relationship health with one of their major clients, the New Zealand Transport Agency (NZTA). The review consisted of a series of one on one interviews, a report identifying recommendations for improving the relationship and a facilitated workshop between the two organisations to generate joint ownership of the relationship.

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