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Special Guest Blogger – Scott Newman

Parts 1 and 2 of this blog looked at the reasons why you would undertake a review and what sort of things you need to consider.  This article covers two aspects of HOW – the first is how we do reviews at BRS, the second; how to find the right advisor to help you.

How does BRS undertake an Organisational Review?
Our approach and objectives in conducting the review is to:

  • Conduct current state analysis including high level strengths, weaknesses, opportunities and threats
  • Benchmarking your activities against industry and other organisations
  • Reviewing past trends, reports, data and financial information that allows us to review trends, variances and areas to further explore
  • Identify opportunities for cost savings, growth opportunities and improved performance of the business
  • Ensure there is a clear plan that outlines recommendations, improvement opportunities and ownership to maximise profitability and streamline costs where appropriate

As part of our plan, we review a significant amount of background documentation and key information, conduct site visits, and undertake interviews with senior management and key personnel to obtain feedback, role clarity and depth of understanding of the current challenges and areas of improvement.

A final report contains action-orientated recommendations with timeframes and owners and is typically separated into the following sections:

  • Strategy and Organisational Structure
  • People and Capability
  • Systems and Processes
  • Shared services and collaboration opportunities
  • Marketing, Sales and Business Development
  • Costs and profitability
  • Benchmarking data
  • Managing the change

How do you decide who to use for an Organisational Review?
The advice you receive is only good as the Advisor you use.  So, what do you look for when appointing an organisation review consultant?  Here are some tips:

  • industry experience, this is important but not to the point of tunnel vision
  • access to subject matter excellence. Ensure your advisor has access to the range of relevant disciplines, methodologies and approaches that will enhance your business
  • a lead consultant who balances people with task, can communicate with all people and who has substantial business leadership experience in a range of environments and has not just swallowed the text-books
  • someone who will tell you truth, respectfully, irrespective of the subject matter.
  • someone who can advise you what you should do, how you should do it and if desirable someone who can do the implementation. This tells you whether they have the depth of knowledge needed to lead to a successful outcome.

Finally, your advisor must be outcome and value for money focused and someone who you can work with constructively.

Help from BRS is only an email or phonecall away. To find out more, click here to shoot us an email or feel free to contact us on +61 8 8215 0332.